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HHAeXchange System Training and Enhanced Linked Patient Experience
As you may be aware, Elderplan has partnered with HHAeXchange to implement the Professional Platform and Linked Contract Functionality by 10/4/2020. As part of this partnership, HHAeXchange will implement a linked ecosystem to improve provider communications, streamline authorization management, and enhance payment integrity. This will also prepare Elderplan for the 21st Cures Act EVV compliance.

HHeXchange is fully committed to your success as an agency within this ecosystem. With that in mind, we have made several enhancements that allow for more flexibility and ease of use with linked payers. These enhancements are being implemented with Elderplan first, but our plan is to migrate all other linked contracts in New York, such as Visiting Nurse Service of New York – Choice, in the near future.

We will be conducting System User Training webinars to explain the details of the enhancements and provide HHAeXchange user’s training. Please be sure to register for a training session today to prepare for the 10/4/20 Go-Live.

Session 1: 9/15/2020
Session 2: 9/17/2020

Note: Both of these sessions will have the same content and training, so please sign up for one session.
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